What is the best way to pay my tax bill or statement?

The easiest, most convenient, most economical, and  most reliable way to make your tax payment  is by E Check (Electronic Check / ACH payment).  This can be done online or over the telephone. There is a modest charge of only $1.25 for paying by E Check.  No actual check writing; no stamp,  trips to the mailbox, no paper.  Avoid the anxiety and delay of mailing your payment.  The payment is secure and timely.   The fee for an E Check is usually less than the fees incurred when using a credit, debit or ATM card to pay.   Go to the following link: https://www.invoicecloud.com/cityofnorwalkct    or call (203) 318-9523.  pay taxes button

Norwalk City Hall re-opened fully on May 21, 2021.  The tax collector’s office is open for in person transactions, with no appointment necessary, from 8:30 am - 4:00 pm.  Payments may be made by credit card, debit card, ATM card, check, money order, or cash.  You must wear a face covering or mask that covers your mouth and nose when you enter City Hall.   This requirement is imposed regardless of vaccination status.   If you have questions about the mask policy or other COVID related policies, please contact the Mayor's Office, or refer to the Mayor's COVID 19 updates.  

You may still make your payment by mail.   A courtesy reply envelope is included with your tax bill if you wish to pay by mail, or you may send your payment to:  Tax Collector, City of Norwalk,  PO Box 5530, South Norwalk CT   06856.  Be sure to write your list numbers on your check. List numbers are shown on your payment coupons.   If you wish to have a receipt returned to you, please send the entire lower portion of your tax bill (both payment coupons) and a self-addressed, stamped envelope with your payment.  You may expect to receive a receipt back within a few days.  We will not send back your receipt if you fail to include a self-addressed, stamped envelope. Payments legibly postmarked by the U.S. Postal Service on or before Tuesday, February 1, 2022, will be considered on time, regardless of when they are received by the Tax Collector’s office.  For your own benefit, obtain a ‘receipt of mailing’ from the U.S. Postal Service when mailing your payment if you choose to mail your payment close to the deadline.

Pay your bill anytime, anywhere -  online or telephone payments with a credit, debit, or ATM card.   As noted above, for a modest fee of $1.25,  you may pay by ACH payment (E Check) from our website or by phone.  This affords you the certainty that your payment has been received, eliminates anxiety and worry about mail delivery, eliminates the burden of going to city hall or one of the local banks to pay in person, and allows you to process the transaction at a time that is convenient to you.  

There are additional non-refundable fees charged by our payment provider, Invoice Cloud, for securely processing credit, debit and ATM card payments.  Fees are 2.75% of the total, and are always disclosed up front.  

To pay by credit, debit, or ATM card, or by E Check, call (203) 318-9523,  or go to :    https://www.invoicecloud.com/cityofnorwalkct   

Taxpayers may pay their tax bills in person at area banks. You do not have to be a customer of the bank in order to pay there, and there is no charge to you for this service. This service is provided subject to the bank branches’ ability to transact business due to COVID-19; service may be limited to drive through service, or there may be other limitations, depending on the branch. This option was available only through August 2, 2021 (the last day to pay without interest). A list of participating bank branches is found elsewhere on this website. You will receive a receipt from the bank, so bring your entire tax bill with you for this purpose. We hope to be able to offer this service again beginning in December 2021 for the second installment period.

View additional methods for paying your taxes.

Show All Answers

1. What do I need from the tax collector's office in order to register my car?
2. I'm being improperly billed for my car. What do I do?
3. What is the best way to pay my tax bill or statement?
4. What do I owe on a delinquent tax bill?