What is the best way to pay my tax bill or statement?

The easiest, most convenient, most economical, and  most reliable way to make your tax payment in the time of COVID-19 restrictions is by E Check (Electronic Check / ACH payment).  This can be done online or over the telephone. There is a modest charge of only $0.95 for paying by E Check.  No actual check writing; no stamp,  trips to the mailbox, no paper.  Avoid the anxiety and delay of mailing your payment.  The payment is secure and timely.   The fee for an E Check is usually less than the fees incurred when using a credit, debit or ATM card to pay.   Go to the following link: https://www.invoicecloud.com/cityofnorwalkct    or call (203) 318-9523.  pay taxes button

In response to COVID-19,  most offices in  Norwalk City Hall are open by appointment only, but the tax collector’s office is  processing  in person transactions at a "walk up" window on the ground floor of City Hall, to the left of the main entrance to the building.  Hours are Monday through Friday, 9 am - 4 pm and NO APPOINTMENT IS NEEDED.  The only restriction is that cash is not accepted.  Payments may be made by credit card, debit card, ATM card, check, or money order.   Please check back for updates.

You may still make your payment by mail.   A courtesy reply envelope is included with your tax bill if you wish to pay by mail, or you may send your payment to:  Tax Collector, City of Norwalk,  PO Box 5530, South Norwalk CT   06856.  Be sure to write your list numbers on your check. List numbers are shown on your payment coupons.   If you wish to have a receipt returned to you, please send the entire lower portion of your tax bill (both payment coupons) and a self-addressed, stamped envelope with your payment.  You may expect to receive a receipt back within a few days.  We will not send back your receipt if you fail to include a self-addressed, stamped envelope. Payments legibly postmarked by the U.S. Postal Service on or before Thursday, October 1, 2020  are on time, regardless of when they are received by the Tax Collector’s office.  For your own benefit, obtain a ‘receipt of mailing’ from the U.S. Postal Service when mailing your payment if you choose to mail your payment close to the deadline.

Pay your bill anytime, anywhere -  online or telephone payments with a credit, debit, or ATM card.   As noted above, for a modest fee of $0.95,  you may pay by ACH payment (E Check) from our website or by phone.  This affords you the certainty that your payment has been received, eliminates anxiety and worry about mail delivery, eliminates the burden of going to city hall or one of the local banks to pay in person, and allows you to process the transaction at a time that is convenient to you.  

There are additional fees charged by our payment provider, Invoice Cloud, for securely processing credit, debit and ATM card payments.  Fees are 2.95% of the total, and are always disclosed up front.  

To pay by credit, debit, or ATM card, or by E Check, call (203) 318-9523,  or go to :    https://www.invoicecloud.com/cityofnorwalkct   

Beginning in December 2020, taxpayers may once again choose to pay their tax bills in person at area banks.  You do not have to be a customer of the bank in order to pay there, and there is no charge to you for this service.  This service is provided subject to the bank branches’ ability to transact business due to COVID-19.   Service may be limited to drive through service, or there may be other limitations, depending on the branch.  For this collection period (summer of 2020), this service ENDED on Monday August 3.  We hope to be able to offer it again in the future.

View additional methods for paying your taxes.

Show All Answers

1. What do I need from the tax collector's office in order to register my car?
2. I'm being improperly billed for my car. What do I do?
3. What is the best way to pay my tax bill or statement?
4. What do I owe on a delinquent tax bill?