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Yes, we accept all major credit cards and checks.
Planning and Zoning staff can show you the FEMA maps, and possibly other maps that you can use to determine whether or not your property is within a flood zone.
View FEMA flood map - interactive View FEMA flood map (PDF)
Please view the following document for yard waste collection schedule & guidelines.
The Yard Waste Site is located at: 15 S. Smith St. Norwalk, CT 06851
The Norwalk Transfer Station is located at: 61 Crescent St. Norwalk, CT 06851
Please call Customer Service at 203-854-3200 to request your first recycling cart.
Additional recycling carts can be purchased for $65 from City Carting:30 Meadow StreetNorwalk, CT 06851
Residents can recycle old or used electronics at the Norwalk Transfer Station:61 Crescent St.Norwalk, CT 06851
The Notify Norwalk service allows authorized civic leaders to create and rapidly disseminate time-sensitive messages to every telephone number stored in the notification database. With the Notify Norwalk service, authorized users can send thousands of messages in minutes.
It allows individuals to minimize post-flood disaster disruptions and recover more rapidly. For example, homes built to NFIP standards incur less damage from floods. And when floods do cause damages, flood insurance protects the homeowner’s investment, as it did for the more than 200,000 Gulf Coast residents who received more than $23 billion in payments following the 2005 hurricanes.
Mitigation planning also lessens the financial impact on individuals, communities, and society as a whole. For example, a recent study by the Multi-Hazard Mitigation Council shows that each dollar spent on mitigation saves society an average of four dollars.
For businesses, we only store one main phone number. For residents, we may have more than one number that belongs to you in the database. Additionally, you may request to have a secondary number be entered into our database for priority calling.
From a technical perspective, we utilize multiple physical and virtual layers of firewalls to maintain data security. ECN only utilizes secure transmissions with its customers. No confidential information is ever transmitted between ECN and its customers using e-mail or FTP, but rather always utilizes either a VPN tunnel or SSL.
Data is hosted in state-of-the-art facilities which require photo identification, thumb-print recognition, keyed access, and are manned 24 hours a day, seven days a week with full-security personnel. All data is encrypted prior to being placed on tape for offsite storage. ECN also retains an external, independent security firm to perform annual security audits.
We may conduct periodic tests to assure that messages are being delivered to numbers in the notification database.
In general, calls are sent to the primary number only, but we also have the ability to call multiple numbers for each resident or business when requested by the resident or business. Please contact the Office of Emergency Management at (203) 854-0238 to provide us with that information.
If, after several attempts the call does not successfully go through, the system will stop attempting to call.
When you receive the next call, say “hello” once, and turn down the volume of your radio / television or press the mute button on your telephone to allow full message delivery.
Please view the following document for yard waste guidelines.
The Yard Waste Site is located at:15 S. Smith St.Norwalk, CT 06851
The Norwalk Transfer Station is located at:61 Crescent St.Norwalk, CT 06851
The City of Norwalk has two grant processes for nonprofit organizations. The first is administered through Norwalk’s Finance Department. Contact Director of Management and Budgets Angela Fogel at (203) 854-7708 for more information. The second grant process is the CDBG Program, administered by the Norwalk Redevelopment Agency. Contact Contact Lori Guttman at (203) 854-7810 ext. 46781 for more information.
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Unemployment claims are processed through the Connecticut Department of Labor. Submit an unemployment claim.
The closet office to the City of Norwalk is located at: 2 Lafayette Sq. Bridgeport, CT Ph: (203) 455-2700
The City of Norwalk performs background checks on those individuals applying for all positions. While a criminal conviction will not automatically disqualify you, failure to honestly answer questions about criminal convictions constitutes falsification of an application and will automatically disqualify you from consideration by the City of Norwalk now and in the future. Therefore, you need to be sure you honestly and thoroughly complete all questions about criminal convictions.
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If you still need assistance after trying Internet Explorer, please call NeoGov at 888-NEOGOV1 or 888-636-4681.
We do not accept applications submitted through email, fax, or mail. Only applications submitted through our online recruiting system will be considered. Job Openings
•Special Requirements: Some job announcements include mandatory requirements for licenses, bilingual ability, certificates, etc. A candidate must meet these requirements in order to be considered for the job opening.
FINGERPRINTING HOURS: Tuesday: 1:30pm - 3:30pm & Wednesday: 9:30am - 11:30am & 1:30pm -3:30pm
In order to assure the safety of the public as well as our personnel, fingerprinting is suspended until further notice.==========================================================================================
Winter Weather Policy: Fingerprinting is CANCELED when Norwalk Public Schools are CLOSED.Morning session is CANCELED if the Norwalk Public Schools have a DELAYED OPENING.Afternoon session is CANCELED if the Norwalk Public Schools have an EARLY DISMISSAL.
PLEASE MOISTURIZE YOUR HANDS FOR SEVERAL DAYS PRIOR TO FINGERPRINTING. Only Norwalk residents or persons requiring fingerprinting for conditions of employment with a business in the City of Norwalk are eligible for fingerprinting. You must present a Photo Identification to be fingerprinted and proof of Norwalk residency such as utility or tax bills if your license does not list a Norwalk address. If fingerprinting is for a Norwalk employer, a letter from the business indicating your employment and purposes of the fingerprinting OR fingerprint cards supplied by the employer are required. The cost of fingerprinting is $ 10.00 cash per person for up to two fingerprint cards. Each additional fingerprint card over two cards is $ 5.00 each. Cash or Credit/Debit Cards will be accepted. Come to Norwalk Police Headquarters at 1 Monroe Street, and upon entering the front lobby, go to the left to the Records Division window for assistance. We do not fingerprint for Immigration Applications. Any questions concerning your eligibility for fingerprinting you may contact the Identification Unit at 203-854-3019 or 854-3164.
Instructions and application forms for both businesses and individuals are located under "Forms, Reports & Permits".
The Recreation and Parks department is open from 8:00 am to 4:30 pm, Monday through Friday, except on holidays.
PLEASE NOTE: In response to COVID-19, the Connecticut Department of Motor Vehicles is suspending in-person visits at all of their branches.
Certain deadlines are being extended, and customers are encouraged to conduct transactions online. Motor vehicle registrations must be renewed by mail or online.
If motor vehicle taxes are unpaid, you will be unable to renew vehicle, snowmobile, or vessel registrations with the Connecticut Department of Motor Vehicles (DMV), per Connecticut General Statute 14-33. Past due motor vehicle taxes must be paid in full by cash, cashiers’ check, money order, MasterCard, VISA, debit card, or ATM card in order to receive DMV clearance. You also must pay a fee of $5 per vehicle, per year in order to be cleared to register at the DMV.
If you pay with an ‘E Check’, you must provide proof your check has cleared your bank before receiving clearance. All DMV clearances are now processed electronically, online, overnight.
The Tax Collector’s Office is not processing any in-person transactions since City Hall closed to the public . Under normal circumstances if you paid your back taxes in person today, your clearance would be processed overnight, and you would be clear to register at DMV the following business day.
If you need a clearance today: due to our limited staffing this might not be possible. 1.) If we are in the office and able to assist you, we can tell you what you owe; 2.) you can go on line or call our payment line and make your payment; 3.) then, you can call us back, we can verify your payment, and; 4.) if we are able to access the DMV system, we can clear you. We will charge you an additional fee of $20, payable to the City of Norwalk, for "Express" DMV clearance. This fee is added if and only if you request immediate clearance, and we are able to provide it to you. This service may not always be available depending on our staffing, and the DMV system may not always be accessible.
If you can wait a few days: You can pay your motor vehicle taxes online or by telephone, and you will be cleared within two or three business days. You must allow at least two business days for the steps that need to be taken to process your payment (first) and submit clearance to DMV (second).
All outstanding vehicle taxes in your name, including taxes not yet delinquent, must be paid in full for a release to be issued. Due to our limited staffing, we may not be able to process your payment until the following day. If you have questions, please call us between 10 am - 4 pm Tuesday through Thursday.
The state of Connecticut Department of Motor Vehicles encourages taxpayers to try to do transactions on line. Access the Department of Motor Vehicles on line from the link on the tax collector’s home page. You can check compliance status (property taxes, insurance, emissions, etc.), renew or cancel license plates, change information DMV has on file for you or your vehicles, and more.
If you have questions about what you owe, please contact the tax collector’s office at (203) 854-7731 or by fax at (203) 854-7770. You may also access your property tax bill online. During the COVID-19 shut downs, our website is being updated daily instead of weekly.
View additional methods for paying your taxes.
If any of these situations applies to you, you may be entitled to a credit. Contact the assessor's office for information regarding the acceptable forms of proof for the issuance of a credit. Two forms of written proof are required, and you must apply for the credit within a limited time.
UPDATE: In response to COVID-19 Norwalk City Hall is closed to the public and the tax collector’s office is not processing in-person transactions. At this time, the only way for you to make your tax payment is by mail; over the telephone; on line with a credit, debit or ATM card; or online by ACH payment (E Check). A courtesy reply envelope is included with your tax bill if you wish to pay by mail. Be sure to write your list numbers on your check. List numbers are shown on your payment coupons. Until further notice, the tax collector’s office is staffed to respond to your questions by telephone or by email Tuesday, Wednesday and Thursday from 10 am to 4 pm. This may change, as the situation changes, and we will continue to post updates as quickly as possible.
If you wish to have a receipt returned to you, please send the entire lower portion of your tax bill (both payment coupons) and a self-addressed, stamped envelope with your payment. You may expect to receive a receipt back within a few days. We will not send back your receipt if you fail to include a self-addressed, stamped envelope. Payments legibly postmarked by the U.S. Postal Service on or before Monday, February 3, 2020 (because February 1 fell on a Saturday) are on time, regardless of when they are received by the Tax Collector’s office. For your own benefit, obtain a ‘receipt of mailing’ from the U.S. Postal Service when mailing your payment if you choose to mail your payment close to the deadline.
For a modest fee of $1.50, you may pay by ACH payment (E Check) from our website. This affords you the certainty that your payment has been received, eliminates anxiety and worry about mail delivery, eliminates the burden of going to city hall or one of the local banks to pay in person, and allows you to process the transaction at a time that is convenient to you. There are links to pay on line on the tax collector’s home page.
During the collection period only (from the time new tax bills are mailed through the last day to pay), taxpayers may pay their tax bills at area banks. You do not have to be a customer of the bank in order to pay there, and there is no charge to you for this service. This service will again become available when the new tax bills are issued in June, 2020.
The second installment came due on January 1, 2020, and was payable without interest by February 3, 2020 (because this year, February 1 fell on a Saturday). Once past due (Feb. 4 and later) interest is charged at the rate of 1.5% per month from the due date (January 1). A portion of a month is considered a full month. For the month of March 2020, interest is charged at the rate of 4.5% . That rate will be charged up to and including March 31, 2020.
Tax statements sent in December 2019 showed interest due through January 31, 2020, and payments and adjustments posted as of November 26, 2019 only.
Taxpayers making payment on past due bills should now contact the tax collector’s office, or check the city website, before making their payment, to determine exactly what they owe. Past due notices are sent in September and in February. Lien continuing certificates are filed in mid March.
This year, delinquent notices, called demand notices, were mailed beginning February 20, 2020. They bear interest good through March 31, 2020, but bear a ’pay by’ date of March 11, 2020, because liens were filed on March 12, 2020 and there is now an additional charge of $24 to release the lien filed on applicable tax bills for payments received after March 11, 2020. Demand notices show payments posted through February 13, 2020 only.
Interest is charged on all late payments regardless of the reason. For additional information about these specifics please refer to the tax collector’s legal notices published on the tax collector’s home page.
We encourage all property owners who are interested in the program and believe they are eligible to contact the tax assessor's office at (203) 854-7888 to discuss the tax deferral program with our staff. It is out hope that we can assist you in attaining any and all property tax relief that is available to you and for which you qualify. If there is any question at all that you may have, we encourage you to discuss it with us. Our goal is to help taxpayers remain in their homes and in Norwalk.
Our walk-in office hours are 8:30 am to 12:30 pm on week days, except from 11:00 am to 12:00 noon on Fridays. Some times (such as Monday mornings) tend to be busier than off-peak times, so you may wish to call us in advance at (203) 854-7780. The office is closed from 12:30 - 1:30 p.m. Appointments are available in the afternoon.