Pay in Person

Tax Collector's Office


When paying in person, please bring your bill or statement with you to the Tax Collector's Office:

 

   

Many city offices are open to the public by appointment only.   However, you do NOT need an appointment for the tax collector's office.   We offer 'walk up' service  at our

payment station at the front of  City Hall.   The hours are Monday through Friday from 9 am - 4 pm.    No appointment is needed - just come!  Look for the blue tent.


  CASH IS NOT ACCEPTED  at the walk up payment window.  

The payment window is located to the left of the main

      

    entrance of  City Hall.

   You may park your car and then walk up the sidewalk to the

window. 

Look to the LEFT of the GREY DOOR or

    look for  the BLUE  TENT.  

Please join us in wearing a

mask, and please stay six feet away

from others to follow physical distancing

    directives.  

And, if you are not feeling well,  please choose another day to come.



  There are also three OTHER  ways you can make your tax payment: 


   1. BY MAIL - send to Tax Collector,   125 East Avenue, Norwalk  CT 06851

   3. OVER THE

TELEPHONE  - call 1-203-318-9523



  Our office is working with physical distancing limitations due to COVID-19 directives, but our staff is available to answer the telephone, respond to email inquiries, and process payments.  Our office is open Monday through Friday  from 9 am - 5 pm, but the payment window closes at 4 pm.   This schedule and information may change.



  You may pay your taxes on line at  https://www.invoicecloud.com/cityofnorwalkct  or  call 1-203-318-9523  to pay by phone.  Our city website will post updated property tax information daily. 

     If you need to look up your payment history for income tax purposes, the city website maintains five years of payment history on line.  See the E Tax Bill Lookup on this site.

  If you need directions to Norwalk City Hall, please click here:


   In cases of inclement weather, please call ahead. If City Hall is open, we are expected to be open, but in extreme weather, please call ahead
  to be sure.   
  
   Paying at Banks during the collection period:  This service is no longer available as it was arranged through August 3 only.  When this service is in effect, taxpayers may pay their property tax bills at participating Norwalk bank branch offices.  You do not have to be a customer of the bank in order to pay there, and there is no charge for this service.   This service is provided subject to the bank branches being open and able to accept transactions.  View more information and a list of participating banks.   This option provides convenience and  flexibility.  Taxpayers who wish to have an in-person transaction may do so without the challenge of having to park at City Hall.  You must bring your most current tax statement with you to the bank branch. Please do not attempt to pay your Norwalk property taxes at out of town banks.   We hope to be able to offer this service again beginning in December 2020 for the second installment period.

Due Dates & Delinquent Notices


Tax bills for the first installment are due July 1, 2020.  Under normal circumstances this installment would have been payable by August 1, 2020. However, in response to COVID-19,  the City of Norwalk and the State of Connecticut is allowing an extended grace period for most taxpayers and the last day to pay will be Thursday, October 1, 2020

  The second installment will be due January 1, 2021, payable by Monday, February 1, 2021.  Tax rates for these taxes were set on May 4, 2020.  Taxes were based upon assessments as of October 1, 2019 (the grand list date).  
 
 Tax bills for the grand list of October 1, 2020 (grand list date) will not be due until July 1, 2021, and January 1, 2022.  Tax rates for those taxes will be set on May 3, 2021.  More information about the budget process leading up to the billing of those property taxes can be found elsewhere on this website (Office of Management and Budgets).  Information about appealing those taxes may be found on the Tax Assessor's page on this website. 
  
Delinquent notices and demands for payment of past due taxes are  (normally) mailed in September (first installment) and in February (second installment).  Lien continuing certificates are filed in mid March. These dates are subject to change during 2020 due to COVID-19.
 
Please note: The term "demand" is prescribed by state statute,  and is not meant to imply rudeness toward the taxpayer.

View the e-tax bill look-up of property tax records.