Care Coordination Services
Services DefinedCare Coordination Services are available to youth, ages 11 to 18, and their families who reside in Norwalk. Referrals for care coordination come from various sources, including:
- Area schools
- Connecticut Department of Children and Families (DCF)
- Juvenile Review Board
- Various other agencies
- The general community
Hours & Regulations
Our hours for care coordination services are flexible either during our regular office hours 8:30 am to 5:00 pm, or during early evenings per appointment. Families are asked to contact the Department directly to provide brief intake information and to schedule an initial intake / assessment session.
A parent is required to attend an intake / assessment session with the referred youth and must sign a consent for service connections to be provided. Youth may be seen alone without parental consent under some circumstances.
Department care coordinators are clinicians who hold master’s degrees in social work, counseling, or family therapy. Most are licensed.