File a Complaint for a Violation
What is a Zoning Violation?
Before scrolling down to submit a complaint, please take a moment to review what types of issues are - or are not - potential zoning violations. These may be a zoning violation:
- Number of units in a residential dwelling
- Added parking surface in front yard
What is not a Zoning Violation and who should I contact for the following concerns?
Miscellaneous issues that are not Zoning Violations:
Patios under 8 inches height
Construction of outdoor BBQs, pizza ovens, etc.
Statues & Pergolas
Color of a house
I'm ready to file a complaint...how can I do it?
- To file a Zoning complaint, please complete the Zoning Complaint Form.
- You can also mail your zoning complaint form to:
- Norwalk City Hall, 125 East Avenue, PO Box 5125, Rm 129, Attn: Deputy Zoning Inspector, Norwalk, CT 06856-5125
- Along with the complaint form, please provide:
- Photos of the violation
- Times/dates when the violation occurs
- The property address and where the violation is located on the property
- Any additional materials that may be helpful to the investigation (such as advertisements)
- Your contact information *Please note that anonymous complaints will not be received*
- Be aware that it typically takes 5-7 days to process/investigate a complaint
- If a violation is found during the Zoning Inspector's investigation a Notice of Violation (NoV) will be sent to the property owner
- A respondent has fifteen (15) days to respond to or remedy the violation
- After 15 days, a citation will be sent to the property owner if the violation has not been cured
- Depending on the nature of the violation, it can take ~2-3 months to resolve an issue for which a citation has been upheld.
- For specific questions regarding a zoning enforcement matter, please e-mail or call (203-854-7960) John Hayducky, Deputy Zoning Inspector.
What do I do if I receive a Notice of Violation?
- Don't ignore it!
- Most violations are easily resolved and can be fixed with a permit
- Ignoring a Notice of Violation could result in a fine of $150/day
- Contact the Deputy Zoning Inspector immediately.
- The Deputy Zoning Inspector can be contacted via email, or phone at 203-854-7960, or in person at City Hall, Room 129.
- Citation Hearings
- After 15 days if there is no response and the violation still exists, the property owner will be issued a Citation.
- The citation will include a hearing date and time.
- The property owner may appear at the hearing
- There are typically 2-3 citation hearings per month
- A Hearing Officer presides and has the authority to:
- Assess fines or grant extensions
- Property owner can appeal hearing officer/citation to Superior Court