Tax Collector

     
  THURSDAY, OCTOBER 1 was the LAST DAY TO PAY WITHOUT PENALTY .  

  In person service in our division is temporarily unavailable.  Due to directives from the administration, our office is operating either completely remotely, or in split shifts with limited staff.   The earliest we will re open for in-person service is Tuesday, November 17.  Please check back here for updates.  

You may still pay online - over the phone - or by mail.   These are the only options presently available for Norwalk tax payments.   We apologize for the inconvenience.  Details are below.

  Interest on the first installment is charged at the rate of 7.5% on payments made during the month of November 2020.  The minimum interest charge is $2 on each bill.  Interest is calculated at 1.5% per month from the due date of July 1.  A portion of a month is considered the equivalent of a full month, so interest is charged for five months - July through November.  This is per state law, and there are no exceptions.
 
  Norwalk City Hall is open on a limited basis.  Most departments are doing business in person by appointment only, on a modified schedule, and in compliance with strict physical and social distancing directives. 

    Tax Collector's Window Hours:   Our payment station, to the left of the main entrance to City Hall, is temporarily closed but is scheduled to reopen on Tuesday, November 17.   Hours will be 9 am - 1 pm  until further notice.   Please check this website for future updates, as this schedule may change.

  Please also note City Hall will be CLOSED  Thursday AND Friday, Nov.  26 and 27, for Thanksgiving.

Tax-window walkup
 
  Beginning November 17,  you will again be able to pay your taxes in person at our 'walk up window' station at City Hall.  It is located to the left of the main entrance.  Look for the gray door or the blue tent, near the sidewalk.  Taxpayers may park their vehicles, and walk up the sidewalk to the window.   Our staff will transact business with the public through the window. 

  This window will be open Monday through Friday, from 9 am - 1 pm only, until further notice.  We apologize for the inconvenience.
  Cash payments are not accepted.  Once we re open we will accept check, money order, and credit, debit and ATM card payments.  Transactions will be processed, and receipts provided immediately.  This is not a 'drop box.'  Please join us in wearing a mask, please keep six feet away from others who may be waiting, and if you aren't feeling well, please use a different option for making your payment.

The service of paying your property tax bill in person at the bank branches is no longer available.  This service was available only until August 3 for this collection cycle.  We hope to offer it again beginning in December 2020 for the second installment collection period.

  Other city offices operate on different schedules.  Please call ahead, or visit their home pages.  Please check back for updates.  The Recreation and Parks Department, and the Customer Service Division, have windows open to the public in the City Hall lobby.  Please check with the individual departments for more details.

  If you are staying close to home due to COVID-19 concerns, there are still options for making your tax payment - right from your home.  You may pay by mail, or on line or over the telephone using a debit, credit or ATM card, or (recommended) by using  an "E check" (ACH payment).  

   Make your check payable to "City of Norwalk Tax Collector" and mail to:
   Tax Collector, City of Norwalk   125 East Avenue  Norwalk  CT  06851.
   
 
  You may pay online at:    https://www.invoicecloud.com/cityofnorwalkct

    You may  call 1-203-318-9523  to pay by phone.  You may use a debit, credit, or ATM card to pay on line, or over the phone.  You may also pay online using an electronic check  ("E check" / ACH payment).  The fee for using an E Check is only $0.95.  Fees for paying by card are higher: the fee for using a credit card is an additional 2.95%, paid to the service provider, Invoice Cloud.  These services are available at any time, 24/7.   Our website updates paid property tax information daily during this crisis.

   If you need to look up your tax payment history for income tax purposes, we
 maintain five years of payment history on line on the website, above.

   The second installment is due January 1, 2021.  The last day to pay will be Monday, February 1, 2021.  Bills for the second installment will be sent in mid December 2020, but can be paid even before you receive a bill.  

   In response to the COVID 19 epidemic, the City of Norwalk Common Council, at the request of Mayor Harry Rilling, voted to extend the grace period for payment of the July 2020 property tax installment until Thursday, October 1, 2020.  Instead of having to pay by August 1 without interest, most Norwalk taxpayers had until October 1, 2020 to pay without interest.   There were a few important caveats, and we will continue to provide information here.

   1. If your real estate taxes are escrowed, and are paid on your behalf by a mortgage institution or bank, your mortgage institution or bank was obliged to pay those taxes by August 3, 2020.  This is per the State of Connecticut.  Taxpayers did still have until October 1, 2020  to pay other taxes (motor vehicle and personal property).

   2. If you are a landlord, you are expected to pass along to your tenants similar forbearance.  The State of Connecticut asked you to fill out this application and return it to the tax collector by July 1.   https://www.norwalkct.org/DocumentCenter/View/15847/COVID-19-Deferral-Form-M-COVID19-Fillable-from-OPM

   On June 1, our office mailed instructions, and application forms, to property owners identified by the Assessor's office as potential landlords.  The email address covidtaxext@norwalkct.org is dedicated to administering this program.  A copy of the instructions for landlords can be found here:    https://www.norwalkct.org/DocumentCenter/View/16953/COVID-19-landlord-application-cover-letter-w-color-TO-POST

  3. If you are not a landlord, as long as your real estate taxes are not escrowed (see #1 above), you  automatically  qualified for the extended grace period with no further action on your part.

      For current, fact-based updates on Covid-19 (Coronavirus),  please visit the Norwalk Department of Health's home page or the banner / link at the top of this website  or www.norwalkct.org/coronavirus 

       Tax Collector's Office Location:  Room 105, on the first floor (ground level) of Norwalk City Hall, 125 East Avenue, Norwalk, CT 06851.   Come in through the main entrance, and go left.   Room 105 is at the end of the hallway, on the right.   The Assessor's office is directly across the hall:  Room 106.
       Main telephone number: (203) 854-7731            Facsimile:  (203) 854-7770

    Tax bills for the July 1, 2020 installment were mailed beginning June 18, 2020.  
      

    The last day to pay without interest for most Norwalk taxpayers was Thursday, October 1, 2020.

    Past due statements were sent in September, 2019 and in February 2020, prior to filing lien continuing certificates on March 11, 2020.
    You can look up what you owe by clicking the "E-Tax Bill Lookup" on this page under Quick Links (to your right) ,  or also in the blue margin to your left. 
             Taxes may be paid by mail;  in person at city hall; on line (with a credit card, debit card, or E Check)
                 or over the telephone.   

    The easiest and most convenient way to pay your tax bill  is on line or over the phone with an "E Check" (electronic check / ACH payment).   There is a modest fee of $0.95 for using an E Check.  This is an efficient, cost effective, and reliable method of making your payment.  Eliminate the anxiety and delay of mailing your payment.   No check writing - no trip to the mailbox - no paper - pay at any time, from anywhere!
           For more information on the new operating budget, please go to the Management & Budgets
            home page:    https://www.norwalkct.org/941/Budgets

         A link to next year's budget will be posted here when it is available.  

         Past due tax statements (demand notices) were sent beginning February 20, 2020. 

         Liens:  Lien continuing certificates ('tax liens')  for the 2018 grand list were filed on March 12, 2020. 

     Tax Sale:  The last tax sale was held July 23, 2018.  The six month redemption period expired on January 23, 2019.  Deeds were recorded on January 24, 2019. 
     Our next tax sale was scheduled for July 20, 2020.  Due to COVID 19, it has been rescheduled to Monday,
  July 19, 2021.   More information will follow - please check back here for updates. 
 

       Tax Collector Staff   


 
 

   In case of inclement weather, please check the city website, or call ahead.  If City Hall is open, our office is expected to be open, but in extreme weather, please call ahead to be sure. 
 
   Pre-COVID 19 Office Hours : Monday through Friday, 8:30 am - 4:30 pm.  We do not close for lunch. 

   Location: Room 105, on the first floor (ground level) of Norwalk City Hall.   

   Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk,  CT  06851

   Tel: (203) 854 - 7731   Facsimile:  (203) 854 - 7770

 Responsibilities: The tax collector's office is responsible for the billing and collection of property taxes and other charges that comprise approximately 90% of the city's operating revenue. The office operates under the authority of the Connecticut General Statutes
 
 Taxes and charges collected include:
  • Real estate taxes
  • Motor vehicle taxes
  • Business personal property taxes
  • Sewer use fees
  • Sewer assessment fees, IPP fees, and other city charges 
Tax Collector's Office Staff:

Lisa Biagiarelli, CCMC, Esq., Tax Collector
Al C. Palumbo, Jr., CCMC, Assistant Tax Collector
Cynthia D. Haith, CCMC, Delinquent Tax Collector
Jeanette Lopez, CCMC, Supervisor of Data Records  (* Jeanette habla espanol)
     Escrow account maintenance; adjusted bills / certificates of correction; refunds
Hollie Rapp, CCMC, Senior Cashier
      Transmittals, deposits, on line, IVR & ACH payment posting, cashiering
Cathy Petrini, CCMC,  Tax Administrative Aide
     Accounts receivable; refunds; bank branch collection processing & reconciliations
Charise Bronson Haith,  Tax Administrative Aide
    Cashiering; customer service and DMV issues; lien releases; posting and recordkeeping

- position currently vacant  - Cashier / Clerk
      Cashiering; customer service; posting and recordkeeping 

Click for  2018 Tax Sale List 

​                                          Tax Sale Boards May 2018
tax sale board 

​                                   Tax Sale Boards July 20,  2018
taxsale2018

     The tax sale was held July 23, 2018.  We collected in excess of $5 million through the 2018 tax sale.

Other information: 

  • Tax Collector's Legal Notice, June 2020