Tax Collector


​LAST  DAY  TO  PAY  WITHOUT INTEREST  WAS MONDAY, AUGUST  1, 2022.  Interest for the remainder of the month of August is 3%. 

   
Additional reporting fees will be added to motor vehicle bills showing a balance due as of August 19, 2022.  Please check back for details. 

Tax Collector’s Office Window Hours: Monday through Friday, 8:30 am to 4 pm.  
We do not close for lunch.


Please enter City Hall through the main entrance. You will be greeted at the security desk, and directed to Room 105, on the first floor.


You can reach the tax collector's office staff by email, or by phone at (203) 854 7731. If we do not pick up the phone, please leave a message, and we will call you back as soon as we can. 
 
 
Do you have questions about why your motor vehicle value increased?  Click the links 
 below (or in the Quick Links section on your right )  for articles about why motor vehicle
 values have gone up. 

https://www.norwalkct.org/DocumentCenter/View/27399/Motor-vehicle-values-Hartford-Courant-article-2022

https://www.norwalkct.org/DocumentCenter/View/27397/CAAO-compilation-Motor-vehicle-value-articles-Late-2021     **  This information was  shared by the Connecticut Association of Assessing 
 Officers  (CAAO).  Further  questions should be directed to the Norwalk Assessor's Office.  

 
Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk, CT  06851.

The last day to pay current taxes is  Monday, August 1, 2022.  Tax bills were mailed to all Norwalk taxpayers beginning Friday, June 24.  They are "due" July 1 but payable without interest if paid on or before August 1. 

  Interest for the month of August 2022 on currently due bills (due July 1, 2022, payable by August 1, 2022) is charged beginning on August 2.   Interest is not per diem, but  charged by the month.  Payments made August 2 through August 31, 2022 are subject to 3% interest, representing 1.5% per month for TWO months (July and August).  Interest goes back to the July 1 due date. 

 You may pay online - over the phone - or by mail at any time, 24 hours a day, seven days a week.  Details are below.

If you are staying close to home due to COVID-19 concerns, there are still options for making your tax payment right from home.  You may pay by mail, or on line or over the telephone using a debit, credit or ATM card, or (recommended) by using  an "E check" (ACH payment).  Make your check payable to "City of Norwalk Tax Collector" and mail to: Tax Collector, City of Norwalk   125 East Avenue  Norwalk  CT  06851.

You may pay online at:    https://www.invoicecloud.com/cityofnorwalkct

If you need to look up your tax payment history for income tax purposes, we maintain five years of payment history on line on the website, above.

    You may  call 1-203-318-9523  to pay by phone.   Your "year" for current bills is "2021" (grand list of 2021) and you will need your six digit LIST NUMBER found on your statement.   You may use a debit, credit, or ATM card to pay on line, or over the phone.  You may also pay online using an electronic check  ("E check" / ACH payment).  The non refundable fee for using an E Check is only $1.25.   The non refundable fee for using a credit card is an additional 2.75%, paid to the service provider, Invoice Cloud.  These services are available at any time, 24/7.   Our website updates paid property tax information daily.

  Interest on late payments is charged at the rate of 18% per annum, 1.5% per month from the due date.  The minimum interest charge is $2 on each bill.   A portion of a month is considered the equivalent of a full month.  This is per state law, and there are no exceptions.  
 
Payments postmarked on or before August 1, 2022 are considered on time.  Payments received August 2  or later with NO POSTMARK are LATE, and subject to interest. 

Tax Collector's Office
 
  We accept check, money order, and credit, debit and ATM card payments. If payment is being made in our office, we accept cash.  Transactions are processed, and receipts provided immediately.  There is no 'drop box'  and we do not accept "drop off" payments. 

   The service of paying your property tax bill in person at one of 10 local bank branches was available only through August 1, 2022, at no additional cost to you.  You do not have to be a customer of the bank to pay there!   Walk in, or drive up.  Any bank-imposed COVID 19 restrictions may apply.   You needed to bring your newly mailed June 2022 tax bill with you to use this service.  We hope to offer this service again in December 2022 for the second installment.  Check here for updates. 

   

      


  Please note that other city offices may operate on schedules that are different from ours.  Please call ahead, or visit their home pages for details.  The Customer Service Division has an information station open to the public in the City Hall Lobby, immediately to the right as you enter the front doors.  

  
    On May 2, 2022, the Board of Estimate and Taxation set the mill rates for the fiscal year beginning July 1, 2022.   These rates generate taxes based  on the Grand List (assessment date) of October 1, 2021.   This grand list (still) reflects values from the 2018 citywide property revaluation.  Bills for those taxes were mailed on June 24, 2022.   You can view those mill rates here:

     https://www.norwalkct.org/DocumentCenter/View/27278/2021_mill_rate_summary
              For more information on the operating budget, please go to the Management & Budgets home page:    https://www.norwalkct.org/941/Budgets
  
            Property Taxes Q & A Pamphlet 


 
 

   In case of inclement weather, please check the city website, or call ahead.  If City Hall is open, our office is expected to be open, but in extreme weather, please call ahead to be sure. 
 
   Location: Room 105, on the first floor (ground level) of Norwalk City Hall.   

   Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk,  CT  06851

   Tel: (203) 854 - 7731   Facsimile:  (203) 854 - 7770

 Responsibilities: The tax collector's office is responsible for the billing and collection of property taxes and other charges that comprise approximately 90% of the city's operating revenue. The office operates under the authority of the Connecticut General Statutes
 
 Taxes and charges collected include:
  • Real estate taxes
  • Motor vehicle taxes
  • Business personal property taxes
  • Sewer use fees
  • Sewer assessment fees, IPP fees, and other city charges 
Tax Collector's Office Staff:
  • Lisa Biagiarelli, CCMC, Esq., Tax Collector
  • Al C. Palumbo, Jr., CCMC, Assistant Tax Collector
  • Cynthia D. Haith, CCMC, Delinquent Tax Collector
  • Jeanette Lopez, CCMC, Supervisor of Data Records  (* Jeanette habla espanol)  Escrow account maintenance; adjusted bills / certificates of correction; refunds
  • Vacancy -  Senior Cashier  Transmittals, deposits, on line, IVR & ACH payment posting, cashiering
  • Cathy Petrini, CCMC,  Tax Administrative Aide      Accounts receivable; refunds; bank branch collection processing & reconciliations
  • Charise Bronson Haith,  Tax Administrative Aide   Cashiering; payroll garnishment; customer service; DMV issues; lien releases; recordkeeping
  • Vacancy - Cashier / Clerk Cashiering; customer service; posting and recordkeeping 

Other information: