Tax Collector

The Tax Collector's Office at City Hall, Room 105 (first floor) is open for in-person payments Monday through Friday, 9:00 am - 3:00 pm.  You do not need an appointment, and we do not close for lunch. 

Please come in through the main entrance, and check in at the security station. Regardless of vaccination status, everyone in City Hall must wear a mask or face covering over the nose and mouth.  You will be asked to present identification for contact tracing purposes. Then, you can proceed to our office.  Please also follow physical distancing recommendations, and remain six feet from others. 

 You can reach the tax collector's office staff by email, or by phone at (203) 854 7731.
Office hours for telephone and email inquiries, and all other business: Monday through Friday, 8:30 am - 4:30 pm.  Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk,  CT  06851

The last day to pay current taxes is Tuesday, February 1, 2022. 

The Tax Collector's Office and City Hall will be closed Monday, January 17,   in observance of Dr. Martin Luther King, Jr. Day. 


Interest for the month of January 2022 is 10.5% on the first installment, representing 1.5% per month from the due date of July 1, 2021 (7 months).   Interest is not per diem, but instead is charged by the month. 

Rates for currently due taxes were set on May 3, 2021.   Tax bills for the second installment are due January 1, 2022.  You have until Tuesday, February 1, 2022 to pay without interest.  Tax bills for the second installment were mailed on December 13. 

 You may pay online - over the phone - or by mail at any time, 24 hours a day, seven days a week.  Details are below.

If you are staying close to home due to COVID-19 concerns, there are still options for making your tax payment  right from home.  You may pay by mail, or on line or over the telephone using a debit, credit or ATM card, or (recommended) by using  an "E check" (ACH payment).  Make your check payable to "City of Norwalk Tax Collector" and mail to: Tax Collector, City of Norwalk   125 East Avenue  Norwalk  CT  06851.

You may pay online at:    https://www.invoicecloud.com/cityofnorwalkct

If you need to look up your tax payment history for income tax purposes, we maintain five years of payment history on line on the website, above.


    You may  call 1-203-318-9523  to pay by phone.  You may use a debit, credit, or ATM card to pay on line, or over the phone.  You may also pay online using an electronic check  ("E check" / ACH payment).  The non refundable fee for using an E Check is only $1.25.   The non refundable fee for using a credit card is an additional 2.75%, paid to the service provider, Invoice Cloud.  These services are available at any time, 24/7.   Our website updates paid property tax information daily.


  Interest on late payments is charged at the rate of 18% per annum, 1.5% per month from the due date.  The minimum interest charge is $2 on each bill.   A portion of a month is considered the equivalent of a full month.  This is per state law, and there are no exceptions.  
 
Payments postmarked on or before February 1, 2022 are considered on time.  Payments received February 2 or later with NO POSTMARK are LATE, and subject to interest. 


Tax Collector's Office
 
  We accept check, money order, and credit, debit and ATM card payments. If payment is being made in our office, we accept cash.  Transactions are processed, and receipts provided immediately.  There is no 'drop box'  and we do not accept "drop off" payments. 


   The service of paying your property tax bill in person at one of 10 local bank branches  is again being offered at no additional cost to you.  Please bring your new bill with you when making your payment at the bank.  You do not have to be a customer of the bank to pay there!   Walk in, or drive up.  Any bank-imposed COVID 19 restrictions may apply.

  Please note that other city offices may operate on different schedules than our division.  Please call ahead, or visit their home pages for details.  The Customer Service Division has a window open to the public in the City Hall Lobby, immediately to the right as you enter the front doors.


   
 
 

    On May 3, 2021, the Board of Estimate and Taxation set the mill rates for the fiscal year beginning July 1, 2021.   These rates generate taxes based  on the Grand List (assessment date) of October 1, 2020.   The new grand list reflects the 2018 citywide property revaluation. 
              For more information on the operating budget, please go to the Management & Budgets
            home page:    https://www.norwalkct.org/941/Budgets

         Liens:  Lien continuing certificates ('tax liens')  for the 2019 grand list were filed on April 30, 2021.  Lien continuing certificates for the 2020 grand list will be filed in March, 2022.



 
 

   In case of inclement weather, please check the city website, or call ahead.  If City Hall is open, our office is expected to be open, but in extreme weather, please call ahead to be sure. 
 
   Location: Room 105, on the first floor (ground level) of Norwalk City Hall.   

   Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk,  CT  06851

   Tel: (203) 854 - 7731   Facsimile:  (203) 854 - 7770

 Responsibilities: The tax collector's office is responsible for the billing and collection of property taxes and other charges that comprise approximately 90% of the city's operating revenue. The office operates under the authority of the Connecticut General Statutes
 
 Taxes and charges collected include:
  • Real estate taxes
  • Motor vehicle taxes
  • Business personal property taxes
  • Sewer use fees
  • Sewer assessment fees, IPP fees, and other city charges 
Tax Collector's Office Staff:
  • Lisa Biagiarelli, CCMC, Esq., Tax Collector
  • Al C. Palumbo, Jr., CCMC, Assistant Tax Collector
  • Cynthia D. Haith, CCMC, Delinquent Tax Collector
  • Jeanette Lopez, CCMC, Supervisor of Data Records  (* Jeanette habla espanol)  Escrow account maintenance; adjusted bills / certificates of correction; refunds
  • Hollie Rapp, CCMC, Senior Cashie  Transmittals, deposits, on line, IVR & ACH payment posting, cashiering
  • Cathy Petrini, CCMC,  Tax Administrative Aid      Accounts receivable; refunds; bank branch collection processing & reconciliations
  • Charise Bronson Haith,  Tax Administrative Aid    Cashiering; payroll garnishment; customer service; DMV issues; lien releases; recordkeeping
  • John Michael Concha - Cashier / Clerk (* Michael habla espanol; fala portugues) Cashiering; customer service; posting and recordkeeping 


Other information: